What happens when I downgrade?
Nothing is deleted. Diagrams past the limit become read-only and extra members become viewers.
Nothing is deleted when an organisation drops to a smaller plan, whether by cancelling, failing to pay or a trial ending.
- Diagrams beyond the plan's limit become read-only. You can still open them, export them and share them. The newest ones past the limit are the ones that lock.
- Extra members become viewers.
- Features the plan doesn't include (change approval, audit export, password-protected links) stop being available. Anything they already made stays.
Upgrade again, or delete diagrams to get back under the limit, and everything is editable again.
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